Senior Manager, Strategic Alliances – Financial Institutions

You will lead Agoda's strategic partnership strategy for financial institutions in Taiwan, focusing on developing and managing relationships with banks, card issuers, and digital wallets. This role requires identifying new partnership opportunities, negotiating commercial agreements, and driving performance across the financial ecosystem. You will work cross-functionally with teams in Commercial, Marketing, Product, Finance, Legal, and Operations to bring partnership opportunities from concept to execution.

The ideal candidate possesses strong business development experience, sharp commercial judgment, and analytical rigor. You will help shape the local partnership roadmap, unlock joint business opportunities, and ensure excellent execution of campaigns and initiatives with partners. This position requires someone who is highly strategic but also willing to work hands-on to deliver measurable outcomes.

• Define and drive Agoda's financial institution partnership strategy for Taiwan, aligned with market priorities and business growth objectives
• Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, and loyalty programs
• Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
• Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
• Own and grow a portfolio of key FI partners in Taiwan, ensuring strong relationship management and long-term strategic alignment
• Develop joint business plans with partners to drive customer acquisition, transaction growth, and partnership profitability
• Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements
• Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
• Analyze partnership performance, customer behavior, and campaign effectiveness to generate actionable insights
• Use data to identify trends, optimize investment decisions, and improve partnership ROI

• 5+ years of experience in strategic partnerships, business development, account management, consulting, or a related commercial role
• Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
• Experience working with or within financial institutions, payment companies, or digital consumer platforms is highly preferred
• Experience in e-commerce, travel, fintech, or internet platforms is a strong plus
• Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively
• Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights
• Strong project management capabilities with high attention to detail and the ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders
• Fluency in English and Mandarin Chinese is required