Senior Manager, Strategic Alliances – Financial Institutions

Lead Agoda's strategic partnerships with financial institutions in Taiwan, focusing on driving customer acquisition and commercial growth. You will define and execute partnership strategies, manage key accounts, and negotiate commercial agreements with banks, card issuers, and digital wallet providers. This role requires a blend of strategic thinking and hands-on execution to build long-term, mutually beneficial relationships.

Collaborate cross-functionally with Marketing, Product, Finance, Legal, and Operations teams to bring partnership opportunities from concept to execution. You will analyze performance data to optimize campaigns, develop business cases, and ensure the timely delivery of joint initiatives. The position is based in Bangkok or Shanghai with a hybrid work model and relocation support provided.

• Define and drive the financial institution partnership strategy for Taiwan, aligned with market priorities and business growth objectives
• Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, and loyalty programs
• Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
• Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
• Own and grow a portfolio of key FI partners, ensuring strong relationship management and long-term strategic alignment
• Develop joint business plans to drive customer acquisition, transaction growth, and partnership profitability
• Monitor partner performance and proactively identify growth levers and optimization opportunities
• Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
• Analyze partnership performance, customer behavior, and campaign effectiveness to generate actionable insights
• Use data to identify trends, optimize investment decisions, and improve partnership ROI

• 5+ years of experience in strategic partnerships, business development, account management, consulting, or a related commercial role
• Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
• Experience working with financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred
• Experience in e-commerce, travel, fintech, payments, or internet platforms is a strong plus
• Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively
• Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights and actions
• Strong project management capabilities with high attention to detail and the ability to manage multiple priorities simultaneously
• Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders
• Self-starter with a bias for action and the ability to operate independently in an ambiguous environment
• Fluency in English and Mandarin Chinese is required