Key Account Management Executive (Mart)

The Business Development and Partnerships team at Shopee is dedicated to driving the company's vision of becoming the leading e-commerce platform in Southeast Asia and Taiwan. This role focuses on managing the Mart program, ensuring sellers are set up for success and driving program adoption. You will be responsible for the end-to-end execution of initiatives, analyzing performance data to make informed decisions, and proactively identifying opportunities for growth. The position requires a strong focus on building and maintaining relationships with sellers to expand the active seller base and enhance overall marketplace performance.

You will manage the full lifecycle of program execution, from planning to delivery, ensuring all initiatives align with business objectives and are delivered on time. By conducting in-depth analysis of program adoption and seller execution, you will translate data into actionable insights that drive continuous improvement. The role involves identifying new ideas and improvements to enhance program performance, requiring a proactive approach to business development and a deep understanding of the e-commerce landscape.

• Conduct in-depth analysis on program adoption, seller execution, and overall program performance to drive data-informed decisions
• Manage end-to-end program execution to ensure all initiatives are delivered on time and aligned with business objectives
• Proactively identify and initiate new ideas and improvements to enhance program performance and drive business growth
• Manage and grow seller relationships to drive Mart program adoption, expand the active seller base, and ensure sellers are set up for success within the marketplace

• Strong ownership mindset and problem-solving ability
• Solid business knowledge in e-commerce or marketplace monetization
• Proven seller management and engagement skills with the ability to drive program adoption
• Effective interpersonal and stakeholder management skills
• Strong analytical skills with the ability to translate data into actionable insights
• Proven execution capability with a track record of delivering results