Business Strategy & Projects Manager - ช้อปปี้

This role focuses on leading high-impact strategic initiatives within SPX Express to drive operational efficiency and business growth. You will be responsible for managing the full project lifecycle, from identifying opportunities and developing business cases to piloting new solutions and scaling them across the logistics network. The position requires close collaboration with cross-functional teams to implement process improvements and optimize operations from first mile to last mile.

You will analyze complex business and operational data to uncover root causes and develop actionable solutions. The role involves designing and testing new operating models and tools to enhance productivity and service quality. You will also prepare detailed project proposals, feasibility assessments, and success metrics to ensure initiatives deliver measurable value to the organization.

• Lead and support end-to-end strategic projects and new initiatives across SPX Express
• Identify new opportunities and develop initiatives to improve business performance, operational efficiency, customer experience, and scalability
• Drive projects from idea and problem identification through analysis, pilot, implementation, and scale-up
• Develop business cases, project proposals, feasibility assessments, implementation plans, and success metrics for new initiatives
• Analyze business and operational data to identify opportunities, root causes, and potential solutions
• Drive operations improvement and process optimization across First Mile, Sorting Center, Linehaul, Last Mile, and other areas of the logistics network
• Lead initiatives focused on productivity improvement, cost optimization, service quality, and operational efficiency
• Design and test new operating models, processes, tools, or solutions before scaling them across the network
• Work closely with Operations, Strategy, Product, Data, Finance, Commercial, and other cross-functional teams to deliver projects
• Manage project timelines, milestones, risks, dependencies, and stakeholder alignment
• Monitor project performance and evaluate the impact of implemented initiatives
• Prepare project updates, analyses, and recommendations for management and key stakeholders
• Support PMO activities for strategic and cross-functional initiatives

• Bachelor's degree or above in Business, Engineering, Economics, Supply Chain, Logistics, or a related field
• 3–6 years of experience in Project Management, Strategy, New Initiatives, Business Transformation, Process Improvement, Management Consulting, or related areas
• Strong structured problem-solving and analytical skills
• Ability to take an ambiguous business problem or new idea and turn it into a structured project and actionable plan
• Strong project management skills with experience coordinating multiple stakeholders

• Experience in logistics, e-commerce, or management consulting
• Proficiency in data visualization and business intelligence tools
• Strong communication and presentation skills for executive-level reporting