Manager, Merchant Acquisition - GrabMart

GrabMart, Grab's online quick commerce delivery service, is hiring a Manager, Merchant Acquisition in Bangkok to drive merchant growth and expand supply coverage across categories. The role leads end-to-end retail acquisition, from prospecting through contract signing, and partners with internal teams to onboard and activate new merchants.

The position requires at least 4 years of experience in sales, business development, or merchant acquisition, a bachelor's degree in a relevant field, and familiarity with quick commerce, e-commerce, O2O, or retail tech. Strong communication in Thai and English, advanced Excel skills, and team management experience are essential.

Identify strategic merchant gaps and categories to enhance GrabMart's supply coverage and quality

Manage end-to-end retail acquisition, from identifying prospects to successful contract signage

Lead contract negotiations and develop customized partnership proposals for merchants

Improve and standardize onboarding structure and processes for scalable merchant activation

Collaborate with internal partners to align acquisition efforts and enhance merchant experience

Bachelor's degree in Business Administration, Marketing, Engineering or a related field

4+ years of experience in sales, business development, or merchant acquisition

Understanding of quick commerce, e-commerce, O2O, or retail tech industry

Communication skills in both Thai and English

Proficiency in Microsoft Excel with ability to perform complex functions and create insights

Apply online; video or phone interview with recruiter; possible assessments or technical competency interview; final culture fit interview