We are seeking a detail-oriented Operations Automation Analyst to optimize our business processes and improve operational efficiency. You will be responsible for analyzing current workflows, identifying bottlenecks, and designing automated solutions to streamline operations. This role requires a strong understanding of process improvement methodologies and the ability to collaborate with cross-functional teams to implement sustainable changes. You will play a key role in driving digital transformation initiatives within the organization. The ideal candidate will have a proven track record of working with automation tools and process mapping techniques. You will work closely with stakeholders to gather requirements and translate them into technical specifications for automation projects. Your work will directly impact the organization's ability to deliver services more effectively and reduce manual effort. We are looking for someone who is analytical, proactive, and passionate about driving operational excellence.