This role focuses on Business Intelligence and Data Analytics within Shopee's Fulfillment business. The Senior Data Analyst will lead end-to-end data mapping to link warehouse inventory with marketplace products, ensuring real-time visibility. Key duties include designing automated dashboards, executing SQL optimizations, and developing predictive models for demand forecasting. The position also involves building automated billing systems and collaborating with cross-functional teams to drive revenue capture and cost efficiency.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of the employees, the People Team is a crucial and rewarding part of the Agoda family.
**The Opportunity:**
As a senior member of our high-performing Global Payroll team based in Bangkok, you will play a critical role in driving payroll excellence, governance, and transformation across our international payroll operations.
Reporting to the Payroll Manager, the Payroll Senior Partner will have end-to-end ownership of payroll operations for assigned countries or regions, ensuring timely, accurate, and compliant payroll delivery. In addition to managing complex payroll operations, you will act as a subject-matter expert, support strategic payroll initiatives, lead process improvements and transformation projects, and provide guidance to Payroll Partners within the team.
You will partner closely with People, Finance, Tax, Legal, Treasury, People Systems, and external payroll vendors to strengthen controls, improve employee experience, and build scalable global payroll processes.
**What You’ll Do:**
* Own end-to-end payroll delivery for assigned countries or regions, ensuring payroll is processed accurately, on time, and in compliance with local statutory and regulatory requirements.
* Lead monthly payroll activities, including validation of payroll inputs and outputs, variance analysis, statutory payments, funding requirements, and payroll sign-off.
* Manage complex payroll accounting activities, including payroll GL reconciliation, payroll funding reconciliation, vendor invoice validation, accruals, and issue resolution.
* Act as the primary payroll subject-matter expert and escalation point for complex payroll, compliance, accounting, and employee-related matters.
* Manage and govern payroll vendors against contractual obligations, SLAs, KPIs, quality standards, and regulatory requirements, driving corrective actions where necessary.
* Build strong relationships with payroll vendors and internal stakeholders to ensure risks, issues, and dependencies are identified and resolved proactively.
* Lead payroll implementations, migrations, integrations, vendor transitions, system upgrades, and new-country payroll setups while ensuring operational continuity and minimal employee impact.
* Partner with People Systems, Finance, Treasury, Tax, Legal, Rewards, HR Operations, and other People teams to design and implement scalable payroll processes, controls, and policies.
* Lead payroll readiness activities for new entities, acquisitions, reorganizations, legal entity changes, and other business transformation initiatives.
* Identify payroll compliance risks and work with relevant stakeholders to implement appropriate mitigation and controls.
* Own and drive process improvement, automation, standardization, and operational excellence initiatives across assigned payrolls.
* Perform detailed payroll analytics, trend analysis, root-cause analysis, and variance reviews to identify risks and opportunities for improvement.
* Support payroll forecasting, budgeting, cash-flow planning, and funding requirements in partnership with Finance and Treasury.
* Lead and support internal, external, statutory, and SOX audits, ensuring documentation, controls, and remediation actions are completed within agreed timelines.
* Develop and maintain payroll SOPs, controls, process documentation, governance frameworks, and operational dashboards.
* Provide guidance, coaching, and day-to-day support to Payroll Partners, helping build payroll capability and knowledge across the team.
* Support the Payroll Manager with operational governance, workload prioritization, risk management, stakeholder updates, and strategic payroll initiatives.
* Represent Payroll in cross-functional projects and forums and effectively communicate payroll risks, decisions, and recommendations to senior stakeholders.
* Drive a strong employee-focused payroll experience by ensuring payroll inquiries and escalations are handled professionally, accurately, and within agreed service levels.
**Required Qualifications:**
* Bachelor’s degree in Finance, Accounting, Human Resources, Business Administration, or a related field.
* At least 5–7 years of end-to-end payroll and/or payroll accounting experience, preferably within a large, international, fast-paced organization.
* Strong experience managing multi-country payroll across APAC, Europe, NAM, or multiple international regions.
* Strong knowledge of payroll operations, payroll accounting, statutory compliance, taxation, social security, payroll controls, and payroll funding processes.
* Proven experience independently managing complex payrolls and resolving payroll, compliance, vendor, and employee escalations.
* Demonstrated experience leading payroll migrations, implementations, integrations, vendor transitions, legal entity changes, or transformation projects.
* Strong payroll vendor management experience, including SLA/KPI governance, performance management, issue escalation, and service improvement.
* Proven ability to lead process improvement, standardization, automation, and control enhancement initiatives.
* Strong analytical and problem-solving skills, with the ability to perform payroll variance analysis, root-cause analysis, and identify operational risks.
* Good understanding of payroll accounting, GL reconciliation, accruals, payroll funding, vendor invoices, forecasting, and budgeting.
* Experience supporting internal/external audits and working within a strong governance and controls environment.
* Excellent stakeholder management and communication skills, with the ability to work effectively across People, Finance, Tax, Legal, Treasury, Technology, and external partners.
* Strong written and verbal English communication skills, with the ability to articulate complex payroll topics clearly to both operational and senior stakeholders.
* Strong proficiency in Microsoft Excel, PowerPoint, Word, and other productivity tools.
* Experience with Workday and global payroll platforms is preferred.
* Experience with payroll analytics, automation, reporting tools, or Power BI would be an advantage.
* Ability to coach and support junior team members and contribute to building a high-performing payroll team.
* Highly organized, detail-oriented, and capable of managing multiple priorities and payroll deadlines simultaneously.
* Comfortable operating in a fast-paced, multicultural, and continuously evolving global environment.
* Demonstrates resilience, ownership, sound judgment, and the ability to remain effective under pressure.
* Maintains a high level of discretion, confidentiality, integrity, and professional ethics.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know our Team:**
App platform team tackles Infrastructure pain points head on. The end goal is to create a robust ecosystem that the wider mobile org can reliably build within and on top of, and members of the App platform team dedicate their time and attention entirely towards this end. Examples of this include CI/CD improvements, App architecture and core-libraries improvements, dev experience improvements, Customer experience improvements
**In this role, you’ll get to:**
* Design, develop, and maintain Android applications that integrate with the platform’s core services and APIs
* Partner closely with Product, Design, Backend, and Mobile engineers to define requirements, design features, and deliver cohesive user experiences
* Drive engineering best practices for testing, quality assurance, and release readiness, including automated testing strategies
* Build and evolve reusable platform components(SDKs, internal libraries, shared UI/infra patterns) to accelerate multiple product teams
* Contribute to or lead initiatives involving WebView-based architecture, including performance, security, debugging, and deep integration with native modules
* Improve developer velocity via CI/CD pipelines for mobile (build, test automation, release flows, quality gates)
* Raise reliability standards by improving observability: performance monitoring, crash analysis, app/service metrics, logging, and alerting
* Identify and implement opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity, and developer happiness
* Enable cross-team collaboration on large initiatives, improving overall code quality, architecture, and platform consistency
* Provide thoughtful feedback and mentorship, fostering an inclusive engineering culture and strong engineering fundamentals
* Communicate complex technical trade-offs clearly to stakeholders across levels, including non-technical partners
**What you’ll Need to Succeed:**
* 12+ years of software development experience building large-scale applications; strong craft in either native app engineering (Android) or web engineering, with openness to working across both when needed
* 4+ years in a Tech Lead (or equivalent) role, owning execution and technical direction end-to-end
* Proven experience owning production systems with significant impact on design, development, deployment, monitoring, and long-term evolution
* Strong engineering leadership: mentoring senior engineers, influencing across teams, and driving alignment through clear communication
* Advanced proficiency in modern app development frameworks and architectural choices (scalable patterns, modularization, maintainability)
* Strong understanding of app development challenges and solutions: performance, stability, backwards compatibility, and security
* Expert-level knowledge of testing methodologies and best practices; ability to drive end-to-end test strategy(e.g., UI/E2E automation)
* Practical experience improving engineering throughput through CI/CD(automated builds, test pipelines, release workflows)
* Ability to use data and telemetry to guide improvements; experience with observability for app/service performance is a strong advantage
* Strong problem-solving: can do deep research, make decisions on complex projects, and balance independence with collaboration
* Bachelor’s degree in Computer Science, Engineering, or related field
**It’s great if you have:**
* Experience working across both native mobile and web applications(one strong core skill is enough; openness to the other is key)
* Experience in a platform team building reusable solutions used by multiple teams/products
* Hands-on experience with WebView internals(rendering/performance/debugging, JS bridges, security, architecture decisions)
* Proficiency in writing and maintaining end-to-end tests(e.g., Espresso/UI Automator/Detox/Appium or equivalents depending on stack)
* Experience building or maintaining CI/CD for native apps(build automation, test automation, release management, feature flags)
* Experience with observability(crash analytics, performance monitoring, tracing/metrics/logging, SLO-driven improvements)
* Experience in scaled product/internet companies with high traffic, large user bases, and high transaction volume
* Experience with cross-platform technologies (React Native, WebViews, Flutter, etc.) and making pragmatic trade-off decisions
**This position is based in Bangkok, Thailand (Relocation Provided)**
