This role serves as the regional focal point for employee assistance within the APAC region, leading the response to critical incidents such as security threats, travel disruptions, medical emergencies, evacuations, and employee fatalities. The position requires operational leadership and case coordination to ensure employees receive timely, compassionate, and compliant support during both routine operations and high-impact crisis events. You will act as the primary liaison between the Global Protection and Security (GP&S) team and key stakeholders, including Human Resources, Legal, and Crisis Management, to minimize organizational risk and support informed decision-making. The Employee Assistance Manager is responsible for overseeing complex employee assistance cases from initial notification through resolution while maintaining strict confidentiality of sensitive information. You will develop and maintain regional procedures and playbooks, conduct after-action reviews to incorporate lessons learned, and analyze program metrics to measure effectiveness and identify trends. This role involves preparing executive-level operational reports and supporting monthly and quarterly operational reviews to drive continuous improvement in employee support capabilities.

This role involves managing and monitoring logistics safety systems through a control center, analyzing transportation risks, and ensuring compliance with safety standards. You will oversee road safety protocols, develop driver training programs, and manage safety incidents or crises effectively. The position requires conducting site inspections, supporting construction material issues, and building strong relationships with internal and external stakeholders to maintain a safe working environment. You will be responsible for collecting and analyzing safety performance data to prepare executive reports and summaries. The role requires excellent communication skills to coordinate with various departments and present findings to senior management. You will also support the preparation for emergencies and manage safety-related logistics operations.

You will lead and manage security operations to ensure the safety and integrity of DHL's global logistics network. This role involves developing and implementing comprehensive security strategies that align with international standards and regulatory requirements. You will oversee risk management processes, conduct security assessments, and coordinate with internal and external stakeholders to mitigate potential threats. The position requires a proactive approach to identifying vulnerabilities and ensuring the protection of assets, personnel, and information across all operational sites. As a Security Manager, you will be responsible for training and mentoring security teams to maintain high operational standards. You will analyze security data and trends to inform decision-making and drive continuous improvement in security protocols. The role demands strong leadership skills to manage cross-functional teams and collaborate with law enforcement agencies when necessary. Your expertise will be crucial in maintaining DHL's reputation as a secure and reliable logistics provider in a complex global environment.