This role focuses on overseeing daily customer service operations to ensure high standards of customer satisfaction. You will manage a team of customer service staff, monitor service quality, and coordinate with internal and external stakeholders to resolve issues efficiently. The position requires maintaining a professional environment, managing shift schedules, and preparing statistical reports to support operational improvements. You will also be responsible for ensuring the availability of accurate sales promotion information for customers. The ideal candidate will lead by example, demonstrating strong communication skills and a service-oriented mindset. You will handle customer feedback and complaints, working closely with relevant departments to implement solutions. This role involves managing facility maintenance and equipment readiness to support smooth service delivery. Success in this position requires a proactive approach to problem-solving and the ability to build strong relationships with both customers and team members.

This role focuses on the effective management and development of properties within the Ninth Towers. You will be responsible for overseeing daily operations to ensure high standards of service and facility maintenance. The position involves strategic planning to enhance property value and tenant satisfaction while coordinating with various stakeholders to achieve development goals. You will play a key role in executing property management plans and monitoring performance metrics. The job requires close collaboration with internal teams and external vendors to ensure projects are completed on time and within budget. This is an opportunity to contribute to the growth and operational excellence of a leading real estate organization.

This role involves working within the Jewelry Trade Center, focusing on specialized back-office services. You will support the operational efficiency of the department by handling administrative tasks and ensuring smooth workflow processes. The position requires a detail-oriented approach to managing daily operations and contributing to the overall success of the specialized service unit. This is a part-time opportunity designed for individuals seeking flexible work arrangements while gaining experience in a professional retail environment.

This role involves leading a team focused on quality assurance processes to ensure high standards of service delivery. You will be responsible for overseeing audit activities and implementing strategies to maintain compliance with organizational policies. The position requires strong leadership skills to guide team members and drive continuous improvement initiatives within the department. You will collaborate with cross-functional teams to identify process gaps and develop effective solutions. The role emphasizes the importance of maintaining data integrity and accuracy in all auditing tasks. Success in this position depends on your ability to communicate complex findings clearly and drive actionable changes across the organization.

This role focuses on promoting store efficiency and ensuring high-quality service to meet defined targets. You will provide friendly and effective support for various services, including payments, usage inquiries, and account setup or promotion changes. The position involves basic food and beverage service within True Sphere, a first-class service environment, while collaborating with team members to achieve sales goals. You will manage daily operations smoothly, handling finances, inventory, and environmental systems according to company guidelines. The role requires preventing fraud and maintaining company interests while recommending products and solutions from the True Group. Additionally, you will oversee financial and inventory management and address customer complaints to ensure satisfaction, coordinating with relevant departments for timely resolutions.

This role focuses on managing and optimizing the operations of Shopee's own fleet within the SPX Express logistics network. You will be responsible for overseeing driver attendance, ensuring strict compliance with route planning protocols, and tracking overall fleet performance metrics. The position requires close collaboration with internal stakeholders and external partners to support seamless logistics operations. Additionally, you will play a key role in training drivers on new policies and managing special projects to enhance operational efficiency. You will act as a central point of contact for drivers, coordinating with shuttle services, linehaul teams, hubs, and sellers to resolve operational issues. By monitoring key performance indicators and conducting root cause analysis, you will help maintain high service standards and ensure timely deliveries. This is a contract position within the Operations team, offering the opportunity to contribute to Shopee's logistics infrastructure in Bangkok.

This two-year Graduate Development Program (GDP) offers a structured pathway for recent graduates to immerse themselves in the core functions of a leading e-commerce and digital financial services platform. Participants will rotate through six-month stints in diverse business areas, including Business Development, Business Intelligence, Financial Products, Marketing, Operations, and Product Management. The program emphasizes practical experience, allowing graduates to drive high-impact local projects and develop a comprehensive understanding of the business landscape. By the end of the rotation cycle, participants will have built a robust professional foundation and expanded their network across the organization. The program is designed to accelerate career growth through mentorship from senior leaders and functional managers. Graduates will enhance their business acumen and technical proficiency while working on meaningful projects that contribute to the company's success. The curriculum combines on-the-job learning with comprehensive training to ensure participants are well-equipped to tackle complex challenges. This is an ideal opportunity for ambitious individuals looking to launch their careers in a fast-paced, innovative environment.

Shopee's Supply Chain & Logistics Future Leaders Program (FLP) is a 1.5-year accelerated development program designed to groom the next generation of leaders for our SCommerce (Fulfillment) and SPX Express (Logistics) operations. This highly hands-on program places you directly on the ground inside our warehouses, sorting centres, and hubs across Thailand, where you will learn by seeing, doing, solving, and leading in the fast-paced world of e-commerce logistics. You will own business-critical KPIs and cross-functional projects that significantly impact Shopee's operations network. The program offers a structured rotation across four distinct phases, starting at the Supervisor level and progressing to Manager level. You will identify operational gaps, propose data-backed solutions, and drive process improvement initiatives directly on the ground. This role requires physical presence and hands-on involvement, making it ideal for those who want to lead teams, solve real operational problems, and shape the future of Thailand's e-commerce logistics from the ground up.

Join the dynamic Business Development and Partnerships team at Shopee to drive growth and expand our food delivery network. You will be responsible for identifying and acquiring new restaurant partners to enhance ShopeeFood's market presence. This role involves direct outreach to potential partners to present tailored campaign solutions that drive mutual value. You will collaborate closely with internal teams to ensure successful campaign execution and gather valuable insights from merchant conversations. The position requires a proactive approach to relationship building and a commitment to helping Shopee become the leading e-commerce platform in Southeast Asia and Taiwan. As a key member of the team, you will manage the full lifecycle of partner acquisition, from initial contact to ongoing engagement. You will maintain accurate records of all interactions and updates using productivity tools like Excel and Google Sheets. Success in this role requires a strong understanding of the restaurant industry and the ability to communicate effectively with diverse stakeholders. You will play a crucial role in improving partner engagement and ensuring a seamless experience for ShopeeFood users.

This role focuses on ensuring the smooth and efficient operation of the office environment. You will be responsible for managing reception duties, overseeing administrative functions, and maintaining office facilities to ensure they are in good working condition. The position requires coordinating with various internal teams, including Finance and Thailand ICS, to handle office payments, access card management, and logistics. Additionally, you will play a key role in maintaining office cleanliness, security, and safety standards, acting as a Floor Warden when necessary. This is a hands-on role requiring a proactive approach to problem-solving and a commitment to supporting the daily operations of the office team. You will act as the primary point of contact for office-related inquiries and tasks, ensuring minimal disruption to daily business activities. This includes managing deliveries, coordinating office activities, and liaising with building facilities management to address maintenance and cleanliness issues. The ideal candidate will be resourceful and organized, capable of handling confidential information with discretion while managing multiple priorities effectively.