You will be responsible for providing excellent customer service and ensuring a positive shopping experience for all visitors. Your role involves assisting customers with inquiries, processing transactions accurately, and maintaining the store's appearance to meet high standards. You will also support daily store operations by managing inventory, organizing merchandise displays, and collaborating with the team to achieve sales targets. This position offers a great opportunity to develop valuable retail skills in a dynamic and professional environment. As a key member of the store team, you will help create a welcoming atmosphere that encourages customer loyalty and repeat business. You will be expected to handle cash transactions with precision, follow company policies, and adhere to safety and security protocols. The role requires a proactive approach to problem-solving and the ability to work efficiently in a fast-paced setting. We are looking for individuals who are reliable, detail-oriented, and passionate about delivering exceptional service.

Lead a team of IT operations professionals and engineers to oversee all IT-related operations and manage the day-to-day functions of the department. Ensure the seamless functioning of the technology infrastructure by driving innovation, efficiency, and security across the organization. Collaborate closely with cross-functional teams to align technology solutions with business requirements and optimize operational workflows.

You will lead Agoda’s employee-facing People service delivery model, overseeing the People Help Desk, Tier 0 self-service foundations, and Global People Relations Services. This role requires shaping how employees and managers access support across a wide range of People topics, from day-to-day HR questions to complex and sensitive employee matters. You will own the effectiveness of the People support model, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in the city. You will lead the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics. You will also lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, and disciplinary actions. Your work will directly influence employee experience, manager effectiveness, and the evolution of the People function as Agoda grows globally.