Human Resource Business Partner - Healthcare

Ooca is hiring a Human Resource Business Partner - Healthcare based in Pathum Wan, Bangkok, on a full-time basis. The role focuses on optimizing HR operations for the network of psychiatrists, psychologists, and mental health professionals on the ooca platform, including recruitment, onboarding, performance management, payroll, compliance, and community-building activities.

The position collaborates with product, management, customer service, and finance teams, and also oversees clinic operations and the Customer Service function. Candidates need 3-5 years of HRD/HRM experience, strong Thai and English communication skills, a service-oriented mindset, familiarity with HR legal aspects, and comfort with tools such as Workable, Google Suite, Metabase, Notion, Canva, and ZCal.

Build and maintain strong relationships with mental health professionals on the ooca platform

Recruit, onboard, and retain providers both locally and internationally

Oversee daily operations and performance management of ooca providers

Handle provider and employee payroll to ensure accurate and timely compensation

Oversee overall clinic operations and the Customer Service function, including service quality and case handling

3-5 years of experience in HRD or HRM roles, with expertise in people management and leadership

Excellent interpersonal and communication skills in both Thai and English

In-depth knowledge and understanding of counseling, mental health, or psychiatry preferred

Proficiency with tools such as Workable, Google Suite, Metabase, Notion, Canva, and ZCal

Familiarity with legal aspects related to HR and consultancy agreements