Category Manager (Online Exclusive Product & Merchandising)

This role focuses on the end-to-end management of online exclusive products, including assortment planning, sourcing, pricing, and lifecycle management. The manager will drive performance metrics such as GMV and margin, conduct market and competitor analysis, and optimize product mixes to align with business strategy. Responsibilities also include supplier negotiation, contract management, and monitoring service quality to ensure a positive customer experience.

Own and drive end-to-end performance of online exclusive products (GMV, margin, growth)

Manage product categories covering assortment planning, sourcing, pricing, and lifecycle management

Conduct market, trend, and competitor analysis to identify opportunities

Work closely with Commercial and cross-functional teams to review assortments and optimize product mix

Plan promotions with suppliers and execute with commercial buyers

Develop and analyze reports related to sales, margin, profit, demand planning, and price sensitivity

Manage existing suppliers while identifying and developing new online exclusive product opportunities

Acquire and incubate global and top brands that contribute significant GMV share

Manage contracts and related documents with suppliers in alignment with commercial terms & conditions (T&C)

Monitor service quality of online exclusive products, including logistics, returns, cancellations, and overall customer experience

Bachelor’s Degree or above

5–8 years of experience in eCommerce, Omni-channel, sourcing, merchandising, or related fields

Strong hands-on experience in product sales and supplier negotiation

Excellent interpersonal and negotiation skills, with strong attention to detail and problem-solving ability

Data-driven mindset with the ability to analyze sales, margin, stock, and supplier performance

Strong connections with brands and key sellers are preferred

Experience in marketplace or platform-based business (e.g., Shopee, Lazada) is a plus

A good team player, fast learner, and adaptable to a dynamic environment

Strong English proficiency

Proficient in Microsoft Excel and PowerPoint

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