Head of Key User Management (Industrial & Corporate Customers)

This role leads the Key User business, focusing on revenue growth, margin, and customer pipeline management. The position involves driving penetration into manufacturing and assembly environments, executing solution selling strategies, and managing strategic accounts. The candidate will define country strategies aligned with regional priorities and lead a high-performing team to achieve Key User revenue growth and pipeline conversion targets.

Lead the Key User business including revenue growth, margin, and customer pipeline

Drive penetration into manufacturing and assembly line environments

Execute solution selling combining tools, accessories, services, and application know-how

Define and execute the country Key User strategy aligned with regional priorities

Lead, coach, and develop a high-performing Key User team

Proven leadership experience managing key account or Key User teams

Strong exposure to corporate or industrial customers, ideally manufacturing or assembly environments

Strong commercial and strategic thinking

Proven ability in solution and value-based selling

Data-driven and disciplined in sales execution and CRM usage