Associate, True Sphere

This role focuses on promoting store efficiency and ensuring high-quality service to meet defined targets. You will provide friendly and effective support for various services, including payments, usage inquiries, and account setup. The position involves managing sales alongside the team to achieve daily sales goals while maintaining a high standard of customer satisfaction.

Key responsibilities include serving food and beverages to customers at True Sphere, providing information about True Sphere services and special offers, and collaborating with the team to ensure smooth daily operations. You will also be responsible for managing inventory, handling cash, and preventing fraud to protect company interests. Additionally, you will assist in sales consultations and promote True Group products and solutions.

• Serve food and beverages to customers at True Sphere efficiently
• Provide information about True Sphere services, special privileges, and activities
• Collaborate with the team to ensure smooth daily operations and update product knowledge
• Manage inventory, handle cash, and maintain the working environment according to company standards
• Prevent fraud and protect company interests
• Consult on products and promote sales of True Group products and solutions
• Handle after-sales service issues and coordinate with relevant departments to resolve customer complaints

• Bachelor's degree in Computer Science, Information Technology, or related field
• At least 1 year of customer service experience
• Pleasant personality with a strong service-oriented attitude
• Good communication and negotiation skills
• Appropriate grooming and professional work attitude
• Good command of the English language