Key Account Manager

You will be responsible for managing and developing a portfolio of accounts within the Fashion category, ensuring consistent growth aligned with category objectives. The role involves building new and potential sellers into stronger partners while establishing strong relationships with key decision-makers to understand their specific business needs. You will proactively identify new business opportunities through market analysis and implement strategies to increase market share. Collaboration with internal teams such as product, marketing, and logistics is essential to ensure seamless account management and deliver exceptional customer experiences. You will also drive sales targets by negotiating contracts, managing renewals, and monitoring account performance to recommend improvements that optimize profitability.

This position requires a Bachelor's degree in Business Administration, Marketing, or a related field, along with over 2-3 years of experience in key account management, preferably within the e-commerce industry. You must demonstrate a strong understanding of the e-commerce market and experience working with mass sellers and brands. The ideal candidate will have a proven track record of building long-term client relationships and achieving sales targets. You should possess effective communication and negotiation skills with the ability to influence sellers. Additionally, strong analytical skills are required to interpret market trends, sales data, and customer behavior to support informed decision-making.

• Manage and develop a portfolio of Fashion accounts to ensure consistent growth aligned with category objectives
• Build new and potential sellers into stronger partners within the category
• Establish and maintain strong relationships with key decision-makers to understand their business needs
• Proactively identify new business opportunities and conduct market analysis
• Implement strategies to increase market share and drive sales targets
• Negotiate contracts and manage contract renewals
• Collaborate with internal teams including product, marketing, and logistics
• Monitor account performance and provide regular reports
• Recommend improvements to optimize account profitability

• Bachelor's degree in Business Administration, Marketing, or a related field
• More than 2-3 years of experience in key account management
• Experience in the e-commerce industry is preferred
• Strong understanding of the e-commerce market
• Experience working with mass sellers and brands
• Demonstrated ability to build and maintain long-term client relationships
• Track record of achieving sales targets
• Effective communication and negotiation skills
• Ability to influence sellers
• Good analytical skills to interpret market trends, sales data, and customer behavior
• Fluent in Thai and English with excellent written and verbal communication skills