Senior Solutions Engineer

You will serve as the technical bridge between customers, Sales, Product, and Engineering teams to drive Manatal's expansion into mid-market and enterprise segments. You will work directly with prospects and customers to understand their business processes and technical requirements, explaining advanced product capabilities and designing proof-of-concept workflows. You will translate complex customer needs into structured requirements, partnering closely with Product Managers to evaluate solution feasibility and help shape the product direction throughout the sales cycle.

You will provide technical expertise on APIs, integrations, and automation workflows to help customers evaluate and successfully adopt Manatal. This role requires leading complex customer conversations, building credibility with senior stakeholders, and driving initiatives independently from discovery through execution. You will collaborate effectively across Product, Engineering, Sales, and Customer Success teams to ensure successful customer adoption.

• Explain advanced and newly released product features to prospects and customers during technical calls
• Join customer discovery sessions to understand, clarify, and document business and technical requirements
• Translate customer needs into structured requirements for Product and Engineering teams
• Design and build proof-of-concept workflows using Zapier, n8n, APIs, and AI-powered tools
• Demonstrate solution feasibility and validate customer use cases with prospects and customers
• Provide technical expertise on APIs, integrations, and automation workflows to support customer evaluation and adoption

• Fluency in English (written and verbal)
• Previous experience in Solutions Engineering, Technical Product Management, Solutions Consulting, or Implementation Consulting
• Strong experience working directly with customers in discovery, requirements gathering, and solution design discussions
• Ability to independently lead complex customer conversations and build credibility with senior stakeholders
• Strong analytical and problem-solving skills with the ability to bring structure to ambiguous situations
• Experience translating business requirements into clear technical requirements and specifications
• Solid understanding of APIs, integrations, webhooks, and automation platforms
• Ability to work effectively across Product, Engineering, Sales, and Customer Success teams
• Strong ownership and ability to independently drive initiatives from discovery through execution
• Excellent communication and stakeholder management skills