Outlet Manager - The Market

The Outlet Manager oversees daily operations at The Market, an international breakfast buffet restaurant with live cooking stations at Anantara Riverside Bangkok Resort. Responsibilities include maintaining hospitality and operational standards, coordinating Front of House and Kitchen teams, managing food safety and hygiene, supporting guest satisfaction, leading and developing the F&B team, and achieving revenue, profitability and budget targets.

The successful candidate should have a bachelor's degree or diploma in hospitality, hotel or food and beverage management, or a related field. At least 3–5 years of F&B operations experience and 2 years in a supervisory or managerial position are required; experience managing a restaurant, buffet restaurant or high-volume F&B outlet is preferred.

Oversee daily restaurant operations, service, presentation, cleanliness, equipment and food availability.

Lead, coach and develop the F&B team, including scheduling, briefings and performance reviews.

Handle guest feedback, complaints, special requests and service recovery.

Manage revenue, profitability, budgets, billing, cash handling and revenue-control procedures.

Ensure compliance with food safety, hygiene, sanitation and HACCP standards.

Bachelor's degree or diploma in hospitality, hotel management, F&B management or a related field.

Minimum 3–5 years of Food & Beverage operations experience and 2 years in a supervisory or managerial role.

Experience managing a restaurant, buffet restaurant or high-volume F&B outlet is highly preferred.

Strong leadership, coaching, guest service, communication and problem-solving skills.

Proficiency in Microsoft Office and relevant POS/F&B systems, with a good command of spoken and written English.