The Customer Service Associate supports daily operations at True Sphere lounge located at Suvarnabhumi Airport. The role focuses on delivering friendly and efficient service including food and beverage orders, payment processing, usage inquiries, and product promotions while ensuring high customer satisfaction. Associates manage co-working space services, provide information on True Black Card benefits and special activities, and collaborate with the team to meet sales targets. Daily responsibilities include overseeing financial transactions, inventory control, system operations, and fraud prevention to protect company interests. The position also involves handling customer complaints, resolving issues promptly, and coordinating with other departments to deliver excellent after-sales support. Shift work is required with a schedule of five days per week.