This role focuses on providing functional support for SAP Materials Management and Inventory Management modules. The position involves analyzing business requirements and implementing solutions to optimize supply chain processes. You will collaborate with cross-functional teams to ensure system configurations align with organizational goals and operational efficiency. The role requires a strong understanding of SAP modules and the ability to troubleshoot complex issues.

Agoda is seeking a People Technology Functional Support Specialist to maintain and enhance the Workday platform following its go-live implementation. This role focuses on ensuring the stability and efficiency of HR systems by managing daily operations, troubleshooting issues, and supporting configuration updates. You will collaborate with cross-functional teams including HR, Payroll, Finance, and IT to align Workday capabilities with business needs. The position requires a balance of operational stability and continuous improvement to support Agoda's global workforce. As a key member of the Global Service Delivery team, you will handle production support, system maintenance, and business process optimization. You will act as a liaison between technical and non-technical stakeholders, translating business requirements into scalable solutions. The role involves coordinating testing activities, maintaining data integrity, and ensuring compliance with governance standards. You will also contribute to documentation and knowledge management to support end-user enablement.