This role focuses on enhancing the efficiency of the True Sphere coworking space operations to meet defined targets, including service quality and customer satisfaction. You will provide friendly and efficient service for various functions such as payments, usage inquiries, and account setup or promotions. The position also involves managing sales targets with the team and delivering basic food and beverage services within the First Class service standard. You will be responsible for managing daily operations smoothly, including financial management, inventory, environment, and systems according to company guidelines. The role requires promoting True products and solutions, collaborating effectively with the team, and maintaining up-to-date product knowledge. Additionally, you will handle after-sales service by receiving customer complaints, resolving issues promptly, and coordinating with relevant departments to ensure high customer satisfaction.