You will join a full-service Planning Studio dedicated to helping customers realize their dream homes. Your role involves transforming customer needs and aspirations into smart, relevant home solutions. You will work to secure a convenient and high-quality customer experience from start to finish. Your daily work focuses on creating standardized interior designs and providing tailored decoration proposals across various product categories. You will compile and visualize home furnishing offers using global tools and best practices to maximize sales opportunities. You will also play a key role in transferring IKEA product knowledge to colleagues and customers.

This role focuses on delivering exceptional customer service within a retail environment. You will interact directly with customers to provide advice, resolve inquiries, and ensure a positive shopping experience. The position involves managing service counters and coordinating with internal teams to support smooth branch operations. You will also be responsible for maintaining accurate records of transactions and supporting the organization's sales objectives through effective customer engagement. You will work in a dynamic retail setting, requiring adaptability and a strong service-oriented mindset. The role involves handling various operational tasks, including payment services and gift card distribution, while adhering to established service standards. You will stay informed about sales promotions to provide accurate information to customers and contribute to the overall efficiency of the customer service department.