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About the position

Agoda is seeking a People Technology Integration Manager to lead critical projects that streamline HR operations and enhance the employee experience. This role focuses on designing and implementing scalable integrations between core HR systems like Workday and payroll platforms, as well as connecting with tools such as Zendesk and Greenhouse. You will own the integration roadmap, optimize automated solutions, and partner with cross-functional teams to deliver end-to-end technical projects. This position requires a strategic mindset to drive continuous improvements and a deep understanding of Workday architecture.

You will lead a team of subject matter experts to execute complex integration projects, ensuring seamless data flow and process automation across global operations. The role involves collaborating closely with stakeholders in Payroll, Finance Systems, and BI to assess technology needs and manage timelines. You will also mentor junior team members and drive the adoption of new tools through training and demos. This is an opportunity to make a measurable impact on how Agoda supports its diverse workforce.

Responsibilities

  • Lead a team of SMEs to drive People Technology integration projects
  • Own and lead Agoda’s payroll integration roadmap across countries and products
  • Strategize and scale Workday integration solutions with continuous improvements
  • Design integration strategies using Workday and connect with Zendesk, Greenhouse, Oracle, and other tech stack components
  • Optimize existing automated solutions to improve efficiency and reduce operational complexity
  • Partner with Payroll, FinSys, People Technology, and BI teams to assess needs, align priorities, and manage timelines
  • Implement, test, and launch major system enhancements ensuring quality and stability
  • Collaborate with engineering teams to design custom applications extending the People Tech ecosystem
  • Mentor and coach junior team members, sharing best practices and elevating technical capabilities
  • Lead system training and demos to drive user adoption of new tools and features

Requirements

  • Minimum 8 years of hands-on Workday Integrations experience
  • Experience managing and leading a team of technical professionals
  • Proven track record leading technical implementations for payroll integration rollouts using PECI
  • Strong expertise with Workday integration tools including Workday Studio, EIB, Core Connectors, PECI, BIRT, RaaS, and REST/SOAP APIs
  • Solid knowledge of Workday Core HCM, Business Processes, Security, and system configuration
  • Deep understanding of integration design patterns, error handling, and Workday data models
  • Ability to work in ambiguous environments and proactively identify and resolve edge cases, dependencies, and risks
  • Strong team player with high ownership and subject-matter expertise
  • Demonstrated ability to drive continuous improvements to simplify processes and increase scalability
  • Strong project and stakeholder management skills with experience engaging cross-functional teams
  • Ability to leverage data and analytics to generate insights for decision-making
  • Fluency in English, both written and spoken

Nice to have

  • Experience with automation tools and programming languages outside of Workday (MS Power Apps, SQL, HTML)
  • Ability to constructively challenge and refine requests while maintaining professional relationships
  • Experience with presentation and workshop facilitation
  • Ability to move fast and adapt to changes

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