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Agoda is seeking a People Technology Integration Manager to lead critical projects that streamline HR operations and enhance the employee experience. This role focuses on designing and implementing scalable integrations between core HR systems like Workday and payroll platforms, as well as connecting with tools such as Zendesk and Greenhouse. You will own the integration roadmap, optimize automated solutions, and partner with cross-functional teams to deliver end-to-end technical projects. This position requires a strategic mindset to drive continuous improvements and a deep understanding of Workday architecture.
You will lead a team of subject matter experts to execute complex integration projects, ensuring seamless data flow and process automation across global operations. The role involves collaborating closely with stakeholders in Payroll, Finance Systems, and BI to assess technology needs and manage timelines. You will also mentor junior team members and drive the adoption of new tools through training and demos. This is an opportunity to make a measurable impact on how Agoda supports its diverse workforce.
Responsibilities
Lead a team of SMEs to drive People Technology integration projects
Own and lead Agoda’s payroll integration roadmap across countries and products
Strategize and scale Workday integration solutions with continuous improvements
Design integration strategies using Workday and connect with Zendesk, Greenhouse, Oracle, and other tech stack components
Optimize existing automated solutions to improve efficiency and reduce operational complexity
Partner with Payroll, FinSys, People Technology, and BI teams to assess needs, align priorities, and manage timelines
Implement, test, and launch major system enhancements ensuring quality and stability
Collaborate with engineering teams to design custom applications extending the People Tech ecosystem
Mentor and coach junior team members, sharing best practices and elevating technical capabilities
Lead system training and demos to drive user adoption of new tools and features
Requirements
Minimum 8 years of hands-on Workday Integrations experience
Experience managing and leading a team of technical professionals
Proven track record leading technical implementations for payroll integration rollouts using PECI
Strong expertise with Workday integration tools including Workday Studio, EIB, Core Connectors, PECI, BIRT, RaaS, and REST/SOAP APIs
Solid knowledge of Workday Core HCM, Business Processes, Security, and system configuration
Deep understanding of integration design patterns, error handling, and Workday data models
Ability to work in ambiguous environments and proactively identify and resolve edge cases, dependencies, and risks
Strong team player with high ownership and subject-matter expertise
Demonstrated ability to drive continuous improvements to simplify processes and increase scalability
Strong project and stakeholder management skills with experience engaging cross-functional teams
Ability to leverage data and analytics to generate insights for decision-making
Fluency in English, both written and spoken
Nice to have
Experience with automation tools and programming languages outside of Workday (MS Power Apps, SQL, HTML)
Ability to constructively challenge and refine requests while maintaining professional relationships
Experience with presentation and workshop facilitation
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