F&A System Support Professional - Central Group

This role focuses on providing technical support for Finance and Accounting systems within a large retail organization. You will be responsible for maintaining system integrity, assisting users with daily operations, and ensuring data accuracy. The position involves troubleshooting technical issues, documenting processes, and collaborating with cross-functional teams to improve system performance and user experience. This is an entry-level opportunity to gain hands-on experience in enterprise system support within a dynamic corporate environment.

You will work closely with the finance team to understand their needs and implement necessary system adjustments. The role requires a proactive approach to problem-solving and a commitment to maintaining high standards of data security and compliance. You will also participate in system upgrades and maintenance activities to ensure business continuity.

• Provide daily technical support for F&A systems to end-users
• Troubleshoot system errors and resolve technical issues efficiently
• Assist in data entry, reconciliation, and system maintenance tasks
• Document standard operating procedures and system configurations
• Collaborate with IT and finance teams to implement system improvements
• Monitor system performance and report anomalies to the technical team

• Bachelor's degree in Accounting, Finance, Information Systems, or related field
• Basic understanding of finance and accounting principles
• Strong attention to detail and accuracy in data handling
• Good problem-solving and analytical skills
• Ability to work independently and as part of a team
• Basic computer literacy and proficiency in Microsoft Office Suite

• Experience with SAP or other ERP systems is a plus
• Knowledge of database management concepts
• Strong communication skills and customer service orientation
• Willingness to learn new technologies and processes