The Technical Specialist provides Level 2 technical support and operational maintenance for hardware, infrastructure, and end-user computing environments. The role ensures the availability, stability, and security of IT infrastructure and workplace services across the organization. Responsibilities include troubleshooting hardware, software, and network incidents, supporting workplace technologies like endpoints and printers, and coordinating escalations with global teams. The position requires a Bachelor's degree in Computer Science or related fields and 3-5 years of experience in IT Infrastructure, Hardware Support, or IT Operations.
You will lead the architecture and implementation of corporate core system solutions to meet business requirements. Your role involves managing critical infrastructure components including virtualization platforms, storage systems, and identity services. You will ensure high availability and security across the organization while supporting complex technical migrations and upgrades. The position requires a proactive approach to system monitoring and vulnerability management to maintain operational excellence in a fast-paced environment.
Corporate IT serves as the critical infrastructure for Sea, enabling the company to achieve strategic goals through robust technology solutions. As a System Engineer, you will design and implement core system architectures that support business operations while ensuring high availability and security. You will manage virtualization platforms, storage systems, and identity services to maintain a stable IT environment for employees. This role requires a proactive approach to system administration and infrastructure management. You will be responsible for deploying and optimizing VMware vSphere environments, administering Active Directory services, and managing NAS and SAN storage solutions. Additionally, you will conduct vulnerability assessments and build monitoring dashboards to ensure system reliability and security.