This role leads the day-to-day execution and quality of Campaign Operations on the Makro PRO platform. The Assistant Manager coordinates campaign delivery across Web and App, owns operational standards and documentation, acts as the first-line escalation and technical liaison with the Tech team, and supports the Department Manager in developing the team and driving continuous process improvement. Responsibilities include leading end-to-end campaign set-up, planning daily workloads, acting as an escalation point, partnering with cross-functional teams, establishing SOPs, standardizing quality-control frameworks, and tracking team KPIs. The position requires a Bachelor's degree in a relevant field, 3-4 years of experience in Campaign Operations or E-commerce, advanced business-level English, data analysis skills, proficiency in Microsoft Office and CMS tools, and the ability to liaise with Tech teams.