Senior Strategic Sales Operations

Hitachi Energy (Thailand) Limited is seeking a Senior Strategic Sales Operations professional to support the Service Business through sales operations, governance, Salesforce CRM discipline, digital business planning, and KPI monitoring. The role focuses on turning sales strategy and business development initiatives into structured implementation plans with clear ownership and measurable results.

The successful candidate will monitor pipeline and forecast quality, maintain reporting and governance routines, develop dashboards and workflow tools, and coordinate with Sales, Tendering, Service Operations, Finance, Project Management, Field Service, and business leaders. The position requires 6–8 years of relevant experience, a relevant degree, strong CRM and analytical skills, and fluent spoken and written English and Thai.

• Lead sales operations activities, governance, process discipline, and alignment with business strategy.

• Conduct daily, weekly, and monthly SFDC monitoring of pipeline quality, forecasts, data completeness, stage movement, and overdue actions.

• Establish governance routines, review cadences, escalation mechanisms, action tracking, and management reporting.

• Monitor Service Sales KPIs, including orders, revenue, pipeline, hit rate, forecast accuracy, backlog, and customer segmentation.

• Coordinate with Sales, Tendering, Service Operations, Finance, Project Management, Field Service, and business leaders.

• Bachelor’s or Master’s degree in Business Administration, Engineering, Data Analytics, Sales Management, or a related field.

• 6–8 years of relevant sales operations or business management experience.

• Strong experience with Salesforce or equivalent CRM platforms for pipeline management, forecasting, and performance monitoring.

• Strong analytical, communication, facilitation, presentation, and stakeholder management skills.

• Proficiency in spoken and written English and Thai.

Hitachi Energy uses digital and automated tools for application screening, job matching, and interview scheduling. Pre-employment background checks may include employment history, education, criminal records, and other relevant information.