Associate, True Sphere

This role focuses on promoting store efficiency and ensuring high-quality service to meet defined targets. You will provide friendly and effective support for various services, including payments, inquiries, and account setup. The position involves managing sales targets with the team and delivering first-class food and beverage services within the True Sphere environment.

You will serve customers in the co-working space by providing information about True Sphere services, special privileges, and activities from True Blockcard. The role requires managing daily operations smoothly, including financial management, inventory, and system control to prevent fraud. You will also recommend products and solutions while handling after-sales service issues to ensure customer satisfaction.

• Serve food and beverages to customers in the co-working space efficiently
• Provide information about True Sphere services, privileges, and special activities
• Collaborate with the team to promote excellent service and update product knowledge
• Manage daily operations smoothly, including finance, inventory, and environment
• Recommend products and services to drive sales
• Handle after-sales service issues and coordinate with relevant departments
• Control fraud prevention to protect company interests
• Manage daily financial records, documents, and expenses accurately

• Bachelor's degree in Computer Science, Information Technology, or related field
• Minimum 1 year of customer service experience
• Strong personality and passion for service
• Ability to work in shifts (5 days/week)
• Good personality, polite, and strong negotiation skills
• Appropriate demeanor and positive attitude towards work and service