Part-Time Customer Service Representative - Central Pattana

This role focuses on providing exceptional service to shoppers at Central World. You will serve as the first point of contact for customers, assisting them with inquiries, product information, and general store operations. The position requires a friendly and approachable demeanor to ensure a positive shopping experience for all visitors. You will work in a dynamic retail environment, helping to maintain high standards of customer satisfaction and operational efficiency.

• Greet and assist customers with inquiries regarding products and services
• Provide information about store promotions, events, and operating hours
• Handle customer complaints or concerns professionally and efficiently
• Maintain a clean and organized front-of-house area
• Support the sales team by directing customers to appropriate departments

• High school diploma or equivalent qualification
• Strong interpersonal and communication skills
• Ability to work flexible hours, including weekends and holidays
• Professional appearance and positive attitude
• Basic computer literacy for registering customer information

• Previous experience in customer service or retail
• Fluency in English and Thai
• Ability to stand for extended periods
• Enthusiasm for retail and fashion industry