Customer Service Representative - Central Pattana

This role involves providing exceptional service to customers at a high-traffic property management facility. You will serve as the first point of contact for visitors and residents, ensuring a welcoming and efficient experience. The position requires a friendly demeanor and the ability to handle inquiries professionally in a fast-paced environment.

You will be responsible for managing front-desk operations, including answering phones, directing visitors, and assisting with general inquiries. The role focuses on maintaining a positive image of the property while ensuring all operational procedures are followed accurately. This is an excellent opportunity for individuals looking to gain experience in customer service within a corporate setting.

• Greet and welcome visitors and guests in a professional and friendly manner
• Answer and direct incoming phone calls to appropriate departments or personnel
• Assist customers with inquiries regarding property services, amenities, and facilities
• Maintain a clean and organized reception area and lobby
• Process basic administrative tasks such as filing and data entry as needed

• High school diploma or equivalent qualification
• Strong interpersonal and communication skills
• Ability to work flexible hours, including weekends and holidays
• Professional appearance and positive attitude
• Basic computer literacy and typing skills

• Previous experience in customer service or hospitality
• Fluency in both English and Thai
• Experience with property management systems or CRM software