You will serve as a subject matter expert in the Customer domain, providing deep insights into Salesforce solutions. Your primary focus will be on translating business requirements into functional designs, process flows, and customer journeys. You will lead the design and implementation of creative business solutions for high-profile clients, taking ownership of project delivery and technical architecture. Additionally, you will mentor development teams, manage resource allocation, and ensure the delivery of high-quality solutions throughout the software development lifecycle. As a leader within the team, you will be responsible for optimizing staff utilization and fostering a collaborative environment. You will build strong relationships with key stakeholders and sponsors, while actively contributing to the firm's growth through RFP and proposal support. This role requires a commitment to continuous learning and the ability to adapt to the dynamic consulting lifestyle, including domestic and international travel.

You will serve as a subject matter expert in Digital Sales and Marketing Automation, leveraging Salesforce solutions to drive client success. Your role involves translating complex business requirements into functional designs and process flows, including customer journeys and prototyping. You will lead the implementation of creative business solutions for iconic brands, taking ownership of project delivery and ensuring high-quality configuration and testing. Additionally, you will collaborate with cross-functional teams to support RFP responses and build strong relationships with key stakeholders. This position requires a proactive approach to solving challenging problems and a commitment to continuous learning. You will work closely with digital experts across disciplines to innovate and deliver impactful results. The role demands a client-focused mindset and the ability to adapt to the dynamic consulting environment, including travel for project assignments.