Facilities Helpdesk & P2P Administrator (Emporium Tower, Sukhumvit Road, Bangkok)

Cushman & Wakefield is hiring a Facilities Helpdesk & P2P Administrator to support a multinational client within its Global Occupier Services business in Bangkok. The role covers facilities management administration, helpdesk coordination, procure-to-pay processes, SAP transactions, invoice coordination, financial administration, and operational reporting across assigned client operations, working with facilities teams, Procurement, Finance, vendors, and regional stakeholders.

The position requires a diploma or bachelor's degree in a relevant discipline and 2–3 years of experience in P2P, procurement administration, finance operations, facilities administration, or shared services. Practical SAP or ERP experience, strong attention to detail, and good written and verbal communication in Thai and English are required, with Microsoft Excel proficiency and multinational or shared-services exposure considered advantageous.

Provide day-to-day administrative and helpdesk coordination for Facilities Management operations, supporting service requests, operational follow-ups, documentation, and communication with assigned country teams and stakeholders.

Coordinate purchase requisitions, purchase orders, goods receipts/service entry sheets, invoice submissions, and payment follow-ups, ensuring accurate processing and compliance with procurement procedures.

Maintain and validate SAP transactions, cost reports, vendor records, and supporting documentation; assist with cost allocations, accruals, journal adjustment requests, and other finance-related administrative activities.

Liaise with facilities teams, vendors, Procurement, Accounts Payable, Finance, and other internal stakeholders to resolve invoice discrepancies, purchasing issues, payment queries, and operational requests.

Maintain accurate operational trackers, financial records, SOPs, and reporting files; support data reconciliation, audit readiness, process standardization, and continuous improvement initiatives.

Diploma or Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain, Facilities Management, Operations Management, or a related discipline.

At least 2–3 years of relevant experience in Procure-to-Pay (P2P), Procurement Administration, Finance Operations, Facilities Administration, Shared Services, or similar operational support functions.

Practical experience with SAP or other ERP systems, particularly purchase requisitions, purchase orders, goods receipts, invoice processing, vendor administration, and related financial transactions.

Strong attention to detail, organizational skills, and problem-solving abilities, with the capacity to manage multiple transactions and maintain accurate records.

Good written and verbal communication skills in Thai and English, with proficiency in Microsoft Office, particularly Excel.