Service Operations Administrator

The Service Operations Administrator provides general administrative and clerical services within the Service Operation Department at Hitachi Energy (Thailand) Limited, supporting the seamless execution of service projects and operational processes. Responsibilities include assisting Operations/Project Managers with project actions and contract baselines, acknowledging orders in SAP, preparing payment requests and customer invoices, initiating Purchase Requisitions and Purchase Orders with Supply Chain Management, processing invoices, handling tax matters, maintaining records and databases, and organizing meetings and logistics.

The role requires a bachelor's degree in business administration or a related discipline and 4 to 7 years of relevant experience in administrative or operational support. Candidates should have SAP familiarity, strong analytical and communication skills in English and Thai, and the ability to manage multiple priorities in a dynamic team environment.

Assist Operations/Project Managers in identifying project actions and notifications to meet contractual obligations and support contract baseline identification

Acknowledge orders in SAP, ensuring accuracy and timely processing

Prepare payment requests and customer invoices and maintain communication with clients on financial transactions

Initiate Purchase Requisitions and Purchase Orders with Supply Chain Management and process Supply/Service Execution Order invoices

Maintain records, databases, filing systems, and archives; organize materials and logistics for meetings, presentations, and training sessions

Bachelor's degree in business administration or a related discipline

4 to 7 years of relevant experience in administrative or operational support capacities

Familiarity with SAP systems is highly desirable

Strong analytical and strategic thinking skills with the ability to translate data into actionable insights

Excellent communication, negotiation, and presentation skills in English and Thai