FBS Project and Initiatives (Seller) - (Scommerce) - Business Development and Partnerships

This role focuses on driving seller growth and experience for Shopee's FBS (Fulfilled by Shopee) program in Bangkok. Responsibilities include leading strategic initiatives to accelerate seller growth, optimizing warehouse onboarding, defining and monitoring operational metrics, engaging sellers to gather feedback, coordinating with warehouse operations, business development, product, and customer service teams, and identifying process gaps to translate into operational improvements.

Candidates should have 2–4+ years of experience in project management, seller operations, account management, or business operations, preferably in e-commerce, supply chain, or logistics. Strong analytical, stakeholder management, and data-driven decision-making skills are required, along with a proactive, ownership-driven attitude suited to a fast-paced environment.

Lead strategic initiatives and projects to accelerate seller growth and optimize warehouse onboarding

Define, monitor, and report core operational and performance metrics for FBS

Conduct interviews and outreach with sellers to uncover pain points and feature requests

Collaborate with Warehouse Operations, Business Development, Product, and Customer Service teams

Identify gap areas in fulfillment processes and translate feedback into action items

2–4+ years in project management, seller operations, account management, or business operations (preferably e-commerce, supply chain, or logistics)

Strong analytical mindset with ability to diagnose operational pain points

Excellent communication and interpersonal skills for stakeholder management

Comfortable working with data to track KPIs and guide decisions

High ownership and proactive attitude in a fast-paced environment