T&T Consultant/ Senior Consultant - ETP As Service/Operate (SAP/OpenText - VIM) - SEA

This role involves providing Application Managed Services (AMS) support, specifically Level 2 or Level 3, for SAP or OpenText VIM (Vendor Invoice Management). The position requires troubleshooting medium to complex production incidents, performing root cause analysis, and leading solution design for enhancements. The consultant will also support project implementation, maintain documentation, and participate in Continuous Improvement initiatives. The role requires leading and coaching junior team members and supporting business development efforts.

Render 2nd or 3rd level AMS support for escalated production incidents

Perform problem management to reduce recurring issues and present root cause analysis

Lead solution design for medium to complex enhancements and perform effort estimations

Maintain documentation according to firm standards and best practices

Participate in Continuous Improvement initiatives

Support project teams in delivering solution applications and client communications

Lead and/or coach Analyst and Consultant level members

Support business development by contributing to proposals and presentations

At least 3-8 years of experience with SAP or OpenText in VIM (Vendor Invoice Management)

Good knowledge of integration to related modules/sub-modules

Basic technical debugging experience is an added advantage

Certifications in SAP, OpenText, ITIL, or Project Management (e.g., PMP, PRINCE, Agile) are an added advantage

Good command of English; ability to speak other languages is an added advantage

Ability to lead discussions and engage stakeholders

Pro-active and resourceful with the ability to rally team members

Flexibility to work on rotation basis and support after business hours

Ability to travel to client sites if required

Due to volume of applications, only shortlisted candidates will be notified. Deloitte will never reach out via messaging platforms.