T&T Consultant/Senior Consultant - ETP As Service/Operate (SAP Analytics Cloud) - SEA

This role involves providing Application Managed Services (AMS) support, ranging from Level 2 to Level 3, for SAP Analytics Cloud. The consultant will troubleshoot medium to complex production incidents, perform root cause analysis, and implement permanent fixes. Additionally, the role includes leading solution design for enhancements, maintaining documentation, and participating in Continuous Improvement initiatives. The position also requires supporting project teams in delivering solutions and contributing to business development efforts.

Render 2nd or 3rd level AMS support for escalated issues by performing in-depth production incident troubleshooting

Identify and perform problem management to reduce re-occurring issues/incidents

Lead discussions on high level solution design for medium to complex level enhancements

Maintain documentation according to firm standards and best practices

Participate in Continuous Improvement initiatives

At least 4-10 years’ experience with SAP Analytics Cloud, SAP EPM, or Embedded BOC

Good knowledge of integration to related modules/sub-modules

Experience with basic technical debugging is an added advantage

Certifications in SAP applications, ITIL, or Project Management (e.g., PMP, PRINCE, Agile) is an added advantage

Good command of English; ability to speak other languages is an added advantage

Ability to lead discussions and engage stakeholders

Pro-active and resourceful with the ability to rally team members