Functional Expert - Sales & Distribution

The Functional Expert specializes in analyzing, designing, and configuring enterprise software solutions within the Sales & Distribution (SD) domain. This role requires a deep understanding of business processes to bridge the gap between technical implementation and organizational goals. The position involves collaborating closely with business stakeholders to translate requirements into effective system configurations and providing ongoing support to ensure optimal software performance.

This role extends beyond technical configuration to include mentoring and coaching Key Users. The expert will serve as a primary point of contact for the user community, facilitating knowledge sharing and driving process improvements. By acting as a liaison between the team and Global Process Owners, the Functional Expert ensures that system enhancements align with broader business objectives and financial regulations.

• Configure and implement enterprise software products to align with organizational requirements and business processes.
• Drive change requests related to system configurations and verify the impact on existing processes and functionality.
• Design, customize, and implement tailored enterprise software solutions, writing functional specifications for development teams.
• Safeguard functional knowledge and act as a data governor for master and transactional data within the functional area.
• Contribute to improvement initiatives and introduce automation initiatives to enhance current system features.
• Facilitate and support the Key User community as their primary point of contact and coordinate regression testing.
• Mentor and coach Key Users on SAP and enterprise software systems, fostering engagement and knowledge sharing.

• Bachelor’s degree in Business, Information Technology, or a relevant field.
• 8-10 years of experience specifically in SAP SD modules and integration with MM, PP, EWM, and FICO.
• Proficiency in SAP SD Order to Cash processes, including sales order processing, condition contracts, shipping, delivery, good issues, billing, invoicing, and payment.
• Experience in configuring SAP for compliance with financial regulations and standards.
• Strong understanding of order-to-cash workflows and profit-centre accounting.