Senior Network Operation Engineer (Bangkok based)

Agoda, part of Booking Holdings, is hiring a Senior Network Operation Engineer for its Bangkok office within the IT Operations department. The role focuses on supporting and maintaining business operations through expertise in switching and routing protocols, managing network monitoring tools, GeoDNS, and CDN infrastructure, and handling incidents and service requests to resolution.

The position requires at least 5 years of network operations experience, a CCNA or equivalent certification (CCIE/JNCIE preferred), and proven experience with dynamic routing protocols such as eBGP, iBGP, and OSPF. Candidates should have worked in large enterprise or CDN/e-commerce environments and possess strong knowledge of WAN/LAN, MPLS, network security, DDoS protection, WAF, DNS, and load balancers.

Support and maintain business operations by leveraging comprehensive knowledge of switching and routing protocols

Deploy and manage network monitoring tools to ensure proactive infrastructure visibility

Manage global geographic DNS (GeoDNS) and Content Delivery Networks (CDN)

Proactively manage day-to-day service requests and incidents through to complete resolution

Identify, communicate, and escalate business-impacting networking issues, perform troubleshooting and root-cause analysis, and follow through to resolution

Minimum of 5 years of network operations experience

CCNA or equivalent certification required, with expert-level certifications (CCIE / JNCIE) strongly preferred

Proven experience working with dynamic routing protocols, including eBGP, iBGP, and OSPF

Extensive experience working in large enterprise organizations and dynamic environments, preferably with a CDN provider in the e-commerce sector

In-depth knowledge of WAN/LAN networking and modern IT technologies, including MPLS, Layer 2/3 technologies, routing and switching, network security, DDoS protection, WAF, DNS, and load balancers

Online application form with questions about start date, expected salary, location, referrals, Booking Holdings employment, and Deloitte association; followed by interview process per Agoda Hiring Process Guidelines