AFC Operations Manager

The AFC Operations Manager at UOB Thailand oversees Accounts Receivable management in line with bank policies, aiming to maximize recoveries, minimize bad debts, and maintain customer relationships while complying with relevant laws and regulations. Responsibilities include credit evaluation, monitoring of loans and credit facilities, debt recovery, customer relationship management, reporting and analysis, staff training, and audit preparation.

The role requires a Bachelor's degree in Finance, Business Administration, or a related field, at least 5 years of experience in credit management or debt recovery (preferably in a financial institution), strong credit risk assessment knowledge, familiarity with Thai lending and debt recovery regulations, leadership skills, and proficiency in English, Thai, and Microsoft Office.

Perform credit evaluation on applications for loans or credit facilities, including monitoring of credit limits and collaterals

Manage non-performing loans and initiate recovery actions against delinquent borrowers, including legal action when necessary

Ensure timely and effective communication with customers regarding account status updates and payment schedules

Prepare regular reports on loan performance, debt recovery progress, and credit risk assessment for senior management

Provide guidance and mentorship to junior staff and identify training needs within the department

Bachelor's degree in Finance, Business Administration, or a related field

At least 5 years of experience in credit management or debt recovery, preferably in a financial institution

Strong understanding of credit risk assessment principles and methods

Knowledge of Thai laws and regulations governing lending and debt recovery processes

Ability to effectively communicate in both written and spoken English and Thai