Digital Crime Monitoring

The Digital Crime Monitoring role sits within the Risk Management function at Kiatnakin Phatra Bank Public Company Limited in Bangkok. The position is responsible for exchanging financial trail information under the Royal Decree on Measures for the Prevention and Suppression of Technology Crimes (B.E. 2566), coordinating by phone with account holders, investigating suspicious account activity, and liaising with internal and external parties on suspected fraud cases.

Candidates should hold a bachelor's degree in Law, Political Science, Business Administration, or a related field, and be able to work well under pressure. Required skills include basic computer proficiency with MS Office (Word, Excel, PowerPoint) and strong negotiation abilities.

Exchange financial trail information under the Royal Decree on Measures for the Prevention and Suppression of Technology Crimes (B.E. 2566)

Coordinate by phone with account holders regarding financial trail information exchange under the same decree

Investigate and conduct preliminary checks on suspicious account activity potentially involving fraud

Contact and coordinate by phone or email with relevant departments

Receive suspected fraud account usage cases from the Call Center, other bank units, and external agencies

Bachelor's degree in Law, Political Science, Business Administration, or a related field

Ability to work well under pressure

Computer skills with basic bank programs such as MS Office (Word, Excel, PowerPoint) or other relevant applications

Good negotiation skills