Principal Compliance Specialist

The Principal Compliance Specialist is the senior payments compliance lead for Agoda's B2B division, focusing on payments products and licensing obligations. The role involves designing and overseeing a compliance risk management framework and providing pragmatic advice to senior stakeholders. Key duties include leading Compliance & Ethics initiatives, acting as a subject matter expert on anti-bribery and corruption, shaping the compliance framework, and reviewing processes for gifts and entertainment. The position requires collaborating with cross-functional teams to embed compliance requirements into products and processes. The role is based in Bangkok, with relocation support available.

Lead and support day‑to‑day Compliance & Ethics initiatives

Act as a subject matter expert on broader Compliance & Ethics topics

Shape and enhance Agoda’s Compliance & Ethics framework

Design and oversee practical review processes for gifts and entertainment

Collaborate with the Global Compliance & Ethics team on third‑party risk management

Support compliance‑related reviews and investigations

Develop, implement, and continuously refine compliance policies and SOPs

Support the design, delivery, and refresh of compliance training programmes

Partner closely with cross‑functional teams to embed compliance requirements

Drive continuous improvement and efficiency initiatives using technology

8+ years of progressive experience in compliance risk management regulatory compliance

Significant cards and payments experience including consumer and B2B payments products

Proven track record in building, enhancing, or independently assessing compliance risk management frameworks

Hands‑on experience designing, operating, or overseeing a corporate compliance framework

Strong ability to translate legal and regulatory compliance into clear, pragmatic controls

Demonstrated success in influencing and partnering with senior stakeholders

Strong project and programme management skills

Excellent communication skills in English

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