Assistant Manager of Learning & Development

The Assistant Manager of Learning & Development supports planning, preparation, coordination, administration, and delivery of learning and development initiatives across Minor Hotels. The role is primarily focused on learning administration, e-learning platform management, training logistics, records, reporting, and stakeholder support rather than regular training facilitation.

The successful candidate will coordinate programmes and events, administer systems including eCampus, Atiom and the LMS, maintain learner and course data, prepare reports, support users, and liaise with hotels, internal teams and vendors. The posting requests 2–3 years of relevant coordination or administration experience, strong organisational and customer-service skills, LMS experience, and proficiency with Microsoft 365 applications.

Provide day-to-day administrative and coordination support for corporate L&D programmes, projects, calendars, communications, records, and reporting.

Prepare and organise on-site and off-site training programmes, workshops, meetings, and learning events, including schedules, invitations, participants, venues, materials, and logistics.

Coordinate pre-programme and post-programme activities, including communications, attendance tracking, training records, evaluations, certificates, follow-up, and document filing.

Administer e-learning systems and platforms, maintain learner and course data, manage enrolments, and prepare regular and ad hoc completion reports.

Respond to stakeholder enquiries and provide first-line support for access, enrolment, completion, content, and reporting issues.

2-3 years of relevant L&D coordination, training administration, HR administration, or e-learning operations experience.

Strong organisational, administrative, customer-service, and attention-to-detail skills.

Hands-on experience administering an LMS, e-learning platform, HR system, or similar digital system.

Proficiency in Microsoft 365, particularly Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.

Good written and spoken English with clear, professional business communication skills.