Senior Product Owner (OMS)

The Senior Product Owner for the Order Management Platform is responsible for defining the product strategy and roadmap for the e-commerce ecosystem. The role involves leading end-to-end product delivery, managing the product backlog, and driving continuous improvements across the entire order lifecycle. The owner must collaborate with engineering, operations, and business stakeholders to build scalable solutions and manage integrations with enterprise systems like ERP, WMS, and TMS.

Define and own the product strategy and roadmap for the Order Management Platform, aligning with the overall e-commerce and business strategy.

Lead end-to-end product delivery from discovery, planning, development, testing, release, and production support.

Collaborate with business stakeholders to understand operational challenges and translate them into scalable platform capabilities.

Own and prioritize the product backlog, ensuring it remains 3–4 sprints ahead with clearly defined user stories and acceptance criteria.

Work closely with Engineering, Solution Architects, QA, UX, Data teams, and DevOps to deliver highly available and scalable platform services.

Proven experience as a Senior Product Owner, Product Manager, or Product Lead delivering enterprise-scale Order Management or Supply Chain platforms.

Strong understanding of e-commerce order lifecycle and omnichannel retail operations.

Experience working with Order Management Systems (OMS), Warehouse Management Systems (WMS), ERP platforms, and fulfillment ecosystems.

Deep knowledge of order orchestration, inventory management, fulfillment workflows, shipping, returns, and payment processing.

Experience managing B2C e-commerce platforms with high transaction volumes.

Strong understanding of microservices, APIs, event-driven architectures, and system integrations.

Experience working with Agile methodologies including Scrum and Kanban.

Proven ability to prioritize competing business needs while balancing technical debt and platform scalability.